+44 (0) 7979015213

Terms and Conditions

Terms and Conditions

 

Making a reservation

Please contact us to check availability of dates or check the availability calendars of our cottages. A deposit of £200 (GBP) is payable at the time of booking via cheque, bank transfer or paypal, whichever method is most convenient. The balance of the payment must be paid in full 6 weeks prior to the arrival date. Any bookings taken within 8 weeks of arrival must be paid in full.

Prices include all bed linen, electricity, heating and towels (although not beach towels). If you are staying for two or more weeks, a change of linen will be offered for changes each Saturday.

Arrivals and Departures

Lets run from Saturday to Saturday and the house will be available from 1600. Departure must be by 1000 hours to allow us to prepare for the next guests. However, during the winter months we may be able to offer shorter lets.

Cancellation

If you require to cancel a reservation, we will do our best to re-let the property. However, if we are unable to do so then the following costs will be incurred:

  • More than 6 weeks before arrival date your deposit will be forefeited.
  • Less than 6 weeks prior to arrival date you will be liable to pay full cost of rental.

Please ensure that you have travel insurance in case of ferry/plane disruptions.

Smoking and pets

There is a no smoking policy within our cottages and we regret to say that due to the proximity of young livestock on the farm we are unable to take pets.

Cleaning and Breakages

We want you to relax and enjoy your stay on Islay, however, we do ask that you leave the house clean and tidy on your departure. We understand that breakages can easily occur but we would be grateful if you could let us know so that we can replace items for incoming guests.